LOOK UP YOUR QUESTION BY ISSUE TYPE

Are all products on StoreAtDoor original and genuine?

Are all products on StoreAtDoor original and genuine?
Yes, we are committed to offering our customers only 100% genuine and original products. We also take all necessary actions to ensure this: any seller found to be selling non-genuine prodcts is immediately delisted from StoreAtDoor.

Please send us an email on wecare@storeatdoor.com.pk if you think a product listed on our website does not fulfill these standards.

Are all products on Alfalahfabrics new and unused?

Yes, Alfalahfabrics only offers 100% new and unused products.

Please send us an email on wecare@storeatdoor.com.pk if you think a product listed on our website that does not meet these criteria.

Where can I find more detailed information about a product?

Information regarding your product are described in the ‘Key Features’ section at the top of the product page. More detailed information can be found on the ‘Description’ and ‘Additional Information’ tabs on the product pages.

Are there any hidden costs or charges if I order from Alfalahfabrics?

There are no hidden costs or charges when you order from StoreAtDoor. All costs are 100% visible at the end of the checkout process.

Are the prices on StoreAtDoor negotiable?

Prices on StoreAtDoor are not negotiable. StoreAtDoor has thousands of Brands & sellers which offer you the best prices and deals.

Why do I see different prices for the same product?

Some of our products are offered by different sellers. That allows you to chose your prefered offer.